This page covers our most frequently asked questions. If you have a question that isn't covered below, please call us on 01892 515007 or email us on firstname.lastname@example.org
- Are your prices inclusive of VAT?
- Yes - all products are shown with a price inclusive of VAT
- Is there a delivery charge for mail order / internet transactions?
- All mail order / internet orders over £99 qualify for free delivery within the UK mainland. All other orders will attract a delivery charge.
- When will my goods arrive?
- Goods ordered by card are normally despatched for next working day delivery for orders placed before 3pm.
- Do you mail order goods to other countries?
- We will ship to some countires within Europe - please email us with your specific requirements.
- What are your opening hours?
- Monday to Friday:10am - 6pm
Saturday: 10am - 5pm
- What is the guarantee period for new equipment?
- All new equipment is guaranteed for a period of One year from date of purchase.
- Can I pay by cheque and have my goods sent by mail order?
- Cheques are accepted for purchases by mail order, please note that we require seven working days to clear cheques prior to goods being despatched.
JB's Music Store · 59 St. Johns Road · Tunbridge Wells · Kent · TN4 9TT · 01892 515007