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JB's Music Store

 FREE DELIVERY on orders over £50
 SAFE AND SECURE online shopping

This page covers our most frequently asked questions. If you have a question that isn't covered below, please call us on 01892 515007 or email us on info@jbsmusic.co.uk.
Are your prices inclusive of VAT?
Yes - all products are shown with a price inclusive of VAT
Is there a delivery charge for mail order / internet transactions?
All mail order / internet orders over £99 qualify for free delivery within the UK mainland. All other orders will attract a delivery charge.
When will my goods arrive?
Goods ordered by card are normally despatched for next working day delivery for orders placed before 3pm.
Do you mail order goods to other countries?
We will ship to some countires within Europe - please email us with your specific requirements.
What are your opening hours?
Monday to Friday:10am - 6pm
Saturday: 10am - 5pm
Sunday: Closed
What is the guarantee period for new equipment?
All new equipment is guaranteed for a period of One year from date of purchase.
Can I pay by cheque and have my goods sent by mail order?
Cheques are accepted for purchases by mail order, please note that we require seven working days to clear cheques prior to goods being despatched.

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JB's Music Store · 59 St. Johns Road · Tunbridge Wells · Kent · TN4 9TT · 01892 515007